Frequently Asked Questions

How can I use the images I downloaded?

Our license is free for commercial and personal use. For a full list of details, check out our licensing agreement HERE.

I downloaded my illustration packs, but I can't open them

Having issues? It's ALL good! We're here to help.

FOR PC
By default, Windows will extract the files into the temp folder when you double-click on a .zip file to open it for viewing.

This error means there is a problem with the permissions of the temp folder.

Here is a workaround:

1. Move the .zip file into one of your user profile sub-folders, like Downloads, Documents, Pictures, etc.

2. Right-click on the .zip file and select “Extract All”. This allows you to decompress all of the files into a folder of your choice.

Should be good to go! If you run into additional issues, feel free to Contact Us.

Can you do custom illustrations for my business?

To a certain extent, yes.

We collaborate with businesses for custom illustrations at the enterprise level.

However, for the most part, if you're looking for a few illustrations or want to complete a small project, we have a platform for that!

We created IllustratorHub.com!

It's a platform featuring black illustrators for hire. Browse talent and review their portfolios HERE.